Bricoleur Technologies

Smart. Not Hard.

Bricoleur Technologies is a leading CRM consultancy and implementation partner

We have a reputation for elegant solutions that are no bigger or more complicated than they need to be.

We’re about getting you up and running on the platform as quickly and effectively as possible.

We take a pragmatic "right-sized" approach so that you get the most value from your investment in your CRM platform.

With over 500 CRM implementation projects completed across startups, SMB / SME, mid-market and Enterprise, we bring that experience to your CRM implementation.

Your Digital Transformation journey

Digital transformation is a journey, not a destination.

Each company’s digital transformation journey is bespoke, unique to that company.

We’ve worked with hundreds of companies of all sizes and across a wide range of industries, leveraging carefully chosen technology to transform the way they do business.

We look for sophisticated yet simple answers to organisation challenges, using Sales, Service and ERP platforms combined with automation and AI technology to enhance business processes, eliminate operational roadblocks, increase management visibility and unlock organisational potential.

Working with an experienced partner who understands your business model helps ensure that your CRM implementation is successful.

Get in touch to learn more- take the first step on your transformation journey today.

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Start with "Phase Zero"

Many businesses lose their way with a CRM implementation; they get caught up in vendor hype and don't always have a clear picture of what they are trying to achieve organisationally.

Engaging an experienced CRM consultancy for a "Phase Zero" project means that you have a clear picture in advance of your requirements, and can then map those to the solution to determine if it is a good fit.

This signficantly increases the likelihood that your CRM implementation will run smoothly and achieve the desired results.

An experienced CRM implementation consultancy can assist you in the evaluation process and in discussions with specific vendors.

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AI and Automation

The intelligent use of AI and Automation can provide significant operational efficiencies and transform your customer's experience.

We use a range of on-platform and platform-agnostic AI and automation tools to provide sophisticated yet affordable solutions.

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Reduce Software Licensing Costs by up to 30%

Working with an experienced CRM implementation partner can significantly reduce the amount spent on licensing.

We recommend that you engage an experienced partner before you talk to vendors. This approach can save you up to 30% - 50% of your licensing costs.

An experienced partner will help clarify your requirements and understand the best combination of products for your solution.

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Bricoleur Technologies

Smart. Not Hard.

We understand that as your business evolves, your Salesforce implementation will change over time. We provide cost-effective engagements on an ongoing basis.

We take a pragmatic “right-sized” approach so that you get the most value from your investment in the Salesforce platform.

With over 500 Salesforce implementation projects successfully completed, we bring a depth of experience to your project.

Our difference? We aim for elegance and robustness in simplicity. We don’t reinvent the wheel, and we don’t make things that are unnecessarily complex or over- engineered.

Sales CRM

"Bricoleur provided excellent service, defining well the goals of our project performing, communicating and implementing them effectively."

Service Desk

"The Bricoleur team were extremely helpful. They made the entire process seamless and went above and beyond with any of our requests.

Highly recommend"

Field Service

"Easy to deal with, easy to understand explanations and training, great knowledge"

Sales Cloud, Service Cloud

"Developing our SF has been a lot of hard work, time and commitment.

The Bricoleur team were great at working with us to find the best solutions to most of our problems within our business.

As we used SF throughout the setting up stage, we would discover things that we thought would work but didn't. Bricoleur worked with us to change it and develop it into something that would work for our company.

Although it took some time to get the project exactly how we needed it, Bricoleur were willing to ensure we worked through the issues until we got it right.

If any issues arise, the team are always available for support and have fixed any problems that have come up.

We also have an ongoing pay-as-you-go agreement for changes/updates, which is great because they know our system, and I can trust them.

I would highly recommend this company."